Privacy Policy

1. Introduction

Agentive ("we," "our," or "us") operates the website agentiveai.consulting and provides AI-powered email drafting services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account information (email address, name)
• AI profile preferences (tone, signature, style notes)
• Communication preferences and settings
• Support inquiries and correspondence

2.2 Information from Gmail Integration

When you connect your Gmail account, we access:

• Email content - We read incoming emails in your primary inbox to generate AI draft replies
• Email metadata - Sender information, subject lines, timestamps, and thread IDs
• Draft creation - We create draft replies in your Gmail account (we never send emails automatically)

We do NOT access your contacts, calendar, or any other Google services beyond Gmail.

2.3 Automatically Collected Information

• Device and browser information
• IP address and approximate location
• Usage data and interaction logs

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our AI email drafting service
• Generate personalized draft replies based on your preferences
• Improve and optimize our AI models and service quality
• Send service-related communications and updates
• Respond to support requests and inquiries
• Detect, prevent, and address technical issues or abuse
• Comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encryption - All OAuth tokens and sensitive data are encrypted at rest using AES-256
• Secure transmission - All data is transmitted over HTTPS/TLS
• Access controls - Strict access controls limit who can access user data
• Data minimization - We only store data necessary to provide the service

Email content is processed in real-time and is not permanently stored. We retain metadata (sender, subject, processing status) for service functionality and analytics.

5. Data Sharing and Disclosure

We do NOT sell your personal information. We may share data with:

• Service providers - Third-party services that help us operate (hosting, AI processing, analytics)
• AI providers - Email content may be processed by AI providers (OpenAI, Anthropic) to generate drafts, subject to their privacy policies
• Legal requirements - When required by law or to protect our rights
• Business transfers - In connection with a merger, acquisition, or sale of assets

6. Your Rights and Choices

You have the right to:

• Access - Request a copy of the personal data we hold about you
• Correction - Request correction of inaccurate data
• Deletion - Request deletion of your account and associated data
• Disconnect - Revoke Gmail access at any time through your Google Account settings or our dashboard
• Pause - Temporarily pause AI drafting without disconnecting
• Export - Request an export of your data

To exercise these rights, contact us at contact@agentiveai.consulting

7. Google API Services User Data Policy

Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically, we limit our use of Google user data to providing and improving user-facing features that are prominent in our application's user interface.

8. Data Retention

We retain your account data for as long as your account is active. Processing logs and email metadata are retained for 90 days for service improvement and debugging purposes. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: